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The Best CX Platform for Actionable Customer Insights

Data alone isn't enough. The next generation of CX demands a platform that can take your data from descriptive to prescriptive actions.

CloudCherry aggregates all of your survey data in real-time dashboards, with point-and-click ease.

AI and machine learning help you identify concrete actions that will positively impact your customer experience efforts.

Disrupting CX with AI and Machine Learning

Yesterday’s CX platforms were built with the challenges of yesterday in mind.

Today's CX pros are looking to move beyond surveys and embrace a journey-based approach to customer experience. A 360-degree view of the customer? AI and predictive analytics? Now you're talking.

CX is changing. At CloudCherry, we built a better, faster CX platform, so your CX initiatives can be successful.

CloudCherry is disrupting the CX industry’s legacy platforms and the old way of doing things.

CloudCherry vs. The Rest

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Gain a 360° View of the Customer

You've got all kinds of surveys from various departments. Let's break down the data silos.

Powerful integrations bring all of your data together, so you can uncover trends among specific customer segments. Gain a new level of connectivity to the customer for holistic insights.

If a customer shows signs of churning or dissatisfaction, CloudCherry can open a ticket in your help desk for your team to follow up and close the loop.

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CloudCherry has the most comprehensive customer journey mapping solution on the market.

  • In-Product Customer Journey Map
  • Micro Journeys
  • Data Visualization
  • Customer experience performance by journey stage
  • Recommended Goals
  • 17+ Channels
  • Complete Journey Customization
  • Customer Journey Mapping Consultation

A CX Leader in Customer Journey Mapping

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"Path analysis and predictive analytics with CloudCherry was able to show internal and external data on exactly where to invest time and energy. Pretty cool stuff!"

BRUCE TEMKIN, CX INFLUENCER

"CloudCherry allowed us to collect feedback in real time. I saw the commitment of CloudCherry as a partner as they were willing to customize the solution based on PUMA’s needs and improve the platform based on our feedback, which was very important for us in a dynamic retail environment."

JEROME ROUCH-SIRECH, 
HEAD OF RETAIL, PUMA

"CloudCherry helped our Customer Loyalty Program scale, expand and thrive. Their support, consultation and comprehensive approach to Voice of Customer saved us time and money! CloudCherry has been an excellent partner and consultant, and with their expertise and capabilities, I’m confident we will exceed our goals!"

KITTY CHEEKS
SR PROGRAM MANAGER, CISCO

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The Customer Experience Maturity Model

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How to Drive Actionable Insights, Not Just Feedback

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