Get CloudCherry to analyse your customer’s journey, solve problems and delight them
Puma enhanced their ‘Customer Experience’ with the help of CloudCherry.
A complete VOC program to improve customer experience and drive profits
Make the Voice of Customer an Integral Driver of Loyalty
The Proven Methodology To Accelerate
Readily integrate with contact centers and CRM systems to act on customer feedback. Omni-channel feedback can be raised as tickets and assigned to contact center agents. who have the entire view of the customer journey, to initiate effective follow ups and close the feedback loop.
We offer cross-tabulation analysis that produces contingency tables to clearly show the interdependence between variables. Create simple 2*2 contingency tables that compare two variables directly (Sales Revenue vs NPS category) or perform more complex analysis with multiple variables (Sales Revenue vs Month of Sales & NPS Rating).
The Ultimate CX Platform for Credit Union Member Loyalty
Overcoming the Challenges of a Modern CX Transformation
CloudCherry + Puma: Leveraging Insights to improve Store Experiences