Get CloudCherry to analyse your customer’s journey, solve problems and delight them
Puma enhanced their ‘Customer Experience’ with the help of CloudCherry.
Choose the right questions from our pre-set templates to get the answers you need to improve your CX
Use Our Expert Survey Templates
Collect Feedback With The Best
CloudCherry allows you to choose from different industry survey templates to improve response rates and feedback accuracy. Ranging from Retail to Hospitality and Banking, we offer templates based on your business type and needs, so that the insights derived positively impact the end customer experience.
Survey Templates For
CloudCherry enables organizations to select from industry-specific standard questionnaire templates and run multi-channel surveys. Be it retail, hospitality, financial services, banking, or any other industry, we provide standardized questionnaires to track customer experiences holistically.
Use these templates to boost survey response rates and collect more relevant feedback since the templates are personalized for each industry.
Our questionnaire templates can be customized so that the survey questions, length, etc. can be modified based on the touchpoint/channel across which the survey is being run. Also, pick specific questions from our templates based on how you want to survey customers and collect feedback.
Create triggers and different questionnaire flows for different customer groups. Run shorter NPS surveys if you’re looking to get feedback after a single transaction. Send more detailed surveys via email as the customer has the option to complete it at his/her convenience.
Title of the ebook
Overcoming the Challenges of a Modern CX Transformation
CloudCherry + Puma: Leveraging Insights to improve Store Experiences