Get CloudCherry to analyse your customer’s journey, solve problems and delight them
Puma enhanced their ‘Customer Experience’ with the help of CloudCherry.
There’s no need for professional services with CloudCherry’s real-time point-n-click dashboards
The wait is over, see your data how you want to see it
Unlock the true power of your data with our real-time interactive insights center. Every organization, department, and role may need to look at the data differently or tracks different KPI’s. For that reason, CloudCherry doesn’t make you look at the data from our point of view or worse the generic view.
CloudCherry’s easy point-n-click interface allows you to create unlimited real-time role-based collaboration spaces and dashboards with data that is relevant to you and displayed how you want to see it. One of the keys to creating a customer-centric organization is giving everyone in the organization contextual data that is relevant to their role – That’s the power CloudCherry’s dashboards gives you.
Do you know what you want to see and how you want to see it? CloudCherry allows you to manipulate and view the data however you see fit by creating your own widgets using our cross tabulations tool. We have all of the most common widgets already created for you to use from day one, but you’ll never feel limited by a set of dashboard widget templates. Use the power of crosstabs to slice and dice data, then visualize it in a way that tells your CX story best.
Do you want to see NPS by location, CSAT by employee, or monthly CES trend? All of these can be created in a matter of minutes in the metrics library and published on one of your custom dashboards. Don’t waste any more time exporting your data to build reports or data visualizations, you can do it all with CloudCherry’s custom widgets.
Have you ever wanted to dive deeper into the data or compare different segments without exporting your data from multiple platforms or multiple surveys into a long complex excel sheet? If so, CloudCherry is going to make you jump out of your chair. CloudCherry allows you to drill-down and filter into any dashboard or individual widgets without manually importing or exporting your data.
CloudCherry brings all your operational, transactional and experiential data into one place for you to slice and dice the data however you would like. For example, in one click you can drill into your word cloud widget to only see what detractors are saying, or maybe you want to see what your CES score is for females that came from your website. You can do this in a matter of clicks, as well as build segments to push into a marketing automation campaign. What use to take days, now takes minutes with CloudCherry.
Possibilities Are Endless with CloudCherry’s Dashboards
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