The Quick, Effective and Inexpensive Way to Survey Customers
Use SMS links to collect relevant and contextual feedback
Listening to your Customers Made Simple And Delightful
Send out SMS links to your customers to collect bulk feedback on their experiences. SMS link-type surveys redirect the customer to a separate page and is useful when organizations are sending out relatively longer questionnaires.
- Send out SMS links to customers that directs them to a separate survey page.
- This is highly useful when you need to collect feedback immediately after a transaction or resolution of a ticket.
- Ideal channel for medium-length surveys, when customer mobile numbers are available.