Tap into Customer Emails to Unearth Powerful Insights
Analyze and act on every customer feedback email
Listening to your Customers Made Simple And Delightful
Scan and analyze customer feedback emails in real-time to decode customer sentiment, generate insight reports and more. Based on this sentiment, trigger actions such as follow ups to close the feedback loop and boost loyalty.
- Analyze customer emails in real-time, generate insights and create reports to enable better decision-making.
- Auto-respond to customer emails based on their sentiment. This channel works for organizations that have a customer feedback email ID.
- Open customer service tickets based on the sentiment and assign it to the relevant agents to close the feedback loop.