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Over the years, women have played an immense role in shaping Customer Experience. They’ve been at the forefront of creating processes and policies that have helped numerous companies drive loyalty, retention as well as profitability.
And what better way to celebrate Women’s day than by giving a shout out to some of the women who have been highly instrumental in defining this CX space. So, we’ve come up with an infographic to highlight the Top 5 Women Customer Experience Influencers.