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Puma enhanced their ‘Customer Experience’ with the help of CloudCherry.
The equation is quite simple: Happy Employees result in Happy Customers. And the renowned customer-centric brands are first and foremost known for taking care of their employees. Engaged employees not only bring their A game to work, but also work towards building a delightful experience for the customer.
So, how do you keep employees’ motivation levels high? What can your organization do as a whole to ensure that the employee is develop a sense of belonging at work? Here’s a 10-step checklist to create an effective Voice of Employee (VoE) Program. Find out what it takes to drive employee engagement and ultimately get happier customers!