“NASSCOM Emerge 50 Awards” annually selects, supports and showcases the most innovative Top 50 companies in India and this year CloudCherry Customer Experience and Analytics made it in the list
After a rigorous selection process involving nominations and shortlisting based on product, market and business excellence, CloudCherry presented its product to a panel of jury that rated the shortlisted nominations at the final round.
As one of the B2B Start Ups in the upcoming data analytics industry, CloudCherry aims to bring Customer Experience to the forefront of every organization. This topic and space is relatively new but more and more companies are realizing the importance of listening to the voice of the customer, capturing consumer sentiment, tracking measuring and improving metrics like Net Promoter Score® and making Customer Delight as one of the core company strategies.
Seed funded by IDG Ventures and counting Capillary Technologies and The Chennai Angels as investors, CloudCherry is the only Customer Experience Management product with advance analytics in the enterprise market in India. After success with enterprise customers like Titan, FastTrack, HDFC, Star Health Insurance and more, CloudCherry is now all set to broaden its horizons to the Global SaaS SME Market for Customer Experience.
“CloudCherry redefines Customer Experience Management with their Real-Time customer feedback and analytics product and will definitely help brands differentiate themselves by enhancing customer responsiveness and satisfaction. CloudCherry is a market leader in this space and addresses a global multi-billion dollar opportunity” said T.C. Meenakshisundaram from IDG Ventures India.
“India’s SaaS product scene is coming of age and we are thrilled to be in a league of extraordinary start-ups at the forefront of this evolution. This recognition from NASSCOM will go a long way towards spurring our global ambitions.” said Vinod Muthukrishnan, Co-founder and CEO of CloudCherry.
Founded in 2014, CloudCherry is a real time, omni-channel Customer Sentiment Mapping SaaS product that helps brands track, measure and improve Customer Delight in Real-Time. CloudCherry offers a customizable, easy-to-use SaaS product, with which brands can measure key metrics like the globally recognized Net Promoter Score, CloudCherry’s unique Customer Delight Score, and provides Real-Time analytics for Marketing, Sales, Training and Operations departments.
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