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Get CloudCherry to analyse your customer’s journey, solve problems and delight them
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Puma enhanced their ‘Customer Experience’ with the help of CloudCherry.
Customer experience management built from equal parts love and science.
CloudCherry, The way you always wished CX would be
CX Champions
CloudCherry Customers
The CX platform allowed us to collect feedback in real time. I saw the commitment of CloudCherry as a partner as they were willing to customize the solution based on PUMA’s needs and improve the platform based on our feedback, which was very important for us in a dynamic retail environment.
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HEAD OF RETAIL (SEA)
Jerome Rouch-Sirech
THE LEADERS
The Three Pillars of CX
Journeys: Measuring the Customer Journey
Understand the customer experience through a continuous collection of moments across their journey.
Integrations: Key to your customer experience
Understand the customer experience by breaking through the data silos, and combining operational, transactional, and experiential data.
Predictive: CX leaders can pinpoint and drive ROI
Take the guess work out of your customer experience with advance predictive analytics and find out what truly matters to your customers and bottom line.
THEY’RE THE BEST IN THE BUSINESS
Strategic Partnerships
Integrated products and complementary services to drive the business outcomes you want
Integration with Cisco’s Customer Journey platform to extend CX to Cisco’s customer and partner network
Marrying Nielsen’s market research expertise with CloudCherry’s cutting-edge technology
The power of Azure and machine learning to deliver predictive analytics
LET’S BATTLE THE NORM
Disrupting the CX Market
Advancing the CX industry through strategic innovation
CloudCherry… is a relatively new entrant in the VoC market. The company aims to disrupt existing leaders through its combination of a journey-oriented solution with predictive analytics and out-of-the-box integration to several customer engagement center (CEC)/CRM platforms.
Gartner Report Insights
BY THE NUMBERS
CloudCherry vs. The Rest
User Satisfactory RatingsThe ratings below are based on user reviews collected by G2 Crowd as of July 20, 2018.